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Customer Service

Southern California Telephone Company’s customer service team is staffed with knowledgeable, tenured telecom professionals who are tasked with a “one call resolution.” Our goal is to solve every incoming customer service call within our first contact with you. Additionally, we do not outsource our customer service.

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RESIDENTIAL Services

Southern California offers Telephone Service (VOIP), High Speed Internet, and personal customer service to Residential customers.

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BUSINESS Services

Southern California offers Telephone Service (VOIP), High Speed Internet, Mobility solutions, Vfax, and Fixed Wireless (Aire Network) to Business customers.

ADDRESS

Southern California Telephone Company

27515 Enterprise Circle West

Temecula, California 92590-4864

SALES

(800) 481-4999 

 

CUSTOMER SERVICE

(800) 840-6673 

AFTER HOURS NETWORK MANAGEMENT CENTER  

(877) 591-9010    

DMCA: Reporting Claims of Copyright Infringement

We take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from this site (the “Website”) , or carried on our network, infringe your copyright, you may request removal of those materials (or access to them) from the Website by submitting written notification to our copyright agent designated below. In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) (”DMCA”), the written notice (the “DMCA Notice”) must include substantially the following:

  • Your physical or electronic signature.

  • Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Website, a representative list of such works.

  • Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.

  • Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).

  • A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.

  • A statement that the information in the written notice is accurate.

  • A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Our designated copyright agent to receive DMCA Notices is: Carlo Benavides (carlo@socaltelephone.com